384V52Ah 20KWh High Voltage Stackable Battery

▊ Company Profile

Anhui Lead-Win New Energy Technology Co. Ltd. is a manufacturer that focuses on lithium battery products. One of the main products is various types of household energy storage products, including low-voltage wall-mounted energy storage battery systems, high-voltage stacked energy storage battery systems, 48V rack-mounted energy storage battery systems, 12V lithium batteries, and portable power products. The company also produces some small industrial and commercial energy storage systems (30KWh-120KWh). The cumulative quantity shipped has exceeded 400MWh without a single safety accident, which has earned recognition from many customers.

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  Quality Control

  Each of our products undergoes over 20 testing procedures of all sizes, undergoes 100% full inspection before leaving the factory, and test records are provided. This is the fundamental principle of our product quality.
  The attitude of perfection and advanced quality management is the core driving force that enables LYBESS to develop rapidly. We always regard quality as the lifeline of our company and continually optimize the internal work of quality management. In 2019, we passed the ISO9001 and IATF16949 authoritative quality management system certifications. It is with our advanced and excellent quality management capability that we have become the core lithium battery product supplier of listed companies such as Tennant Battery Group and Dongfeng Motor Group. As the energy storage battery market is very competitive, many low-priced products are emerging. However, LYBESS always adheres to the principle of quality first, and we promise to use only top A-grade battery cells from the world's leading brands.

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  Production capacity

  LYBESS has a 2GWh Li-ion battery production capacity, a modern factory of over 10,000m2; 2 fully automatic PACK production lines and 2 semi-automatic production lines; as well as 4 partner factories in other regions of China.LYBESS not only has its own advanced production hardware, but also has a strong upstream supply chain after years of efforts, with CBAK, Gotion. This is one of the core reasons why LYBESS has the best products.

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  Product Certification

  LYBESS products have been certified by professional authorities for safety, including CE, CB, and IEC certifications.

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  Sending an enquiry

  4 ways in which customers can inform us of their specific product requirements are:
  1. Click on the "Enquiry" button on the product page to jump to the enquiry page and fill in the email and WhatsApp, as well as provide a specific description of the requirement.
  2. Use the message box in the footer to fill in contact details and a description of the requirement.
  3. Send a demand message to the WhatsApp account on the right-hand side of the page.
  4. Leave a message or communicate online via the online dialogue window on the website.

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  Pre-sales customer service

  Our customer service team will reach out to you via email or WhatsApp promptly upon receiving your inquiry from either of these channels. Please ensure that you provide the correct contact information to avoid any communication delays.
  Note: Due to time zone differences, inquiries received after 5:30 PM BST will be responded to no later than 9:00 AM the following day. Our pre-sales customer service team will communicate with you to ensure that all relevant information is synchronized between both parties in response to your inquiries.

▊ About the product

Technical advice: Our pre-sales customer service staff has many years of industry service experience and can provide professional advice on products or technology according to customer needs, helping with any questions related to lithium batteries.

Customized products: When customers have customized needs, they can first communicate with our pre-sales customer service. We will then communicate with our in-house technical staff to professionally assess the customer's needs and provide feedback to the customer on the results of the assessment as soon as possible.

OEM services: We provide professional OEM services, where customers only need to inform our pre-sales customer service of their needs. We have extensive OEM experience and are the core supplier of lithium batteries to many listed group companies.

Standard products: On our product page, we have a product information download area where customers can download user manuals, installation and use manuals, product certificates,specifications, and other relevant information. If you still have questions about the product, you can consult our pre-sales customer service online, and we will provide you with professional and comprehensive answers.

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  Getting a quote

  To provide an accurate quotation, we need to consider various factors such as the requirements for product customisation, the number of products needed, the type and quantity of accessories, shipping methods, exchange rates, payment terms, and more. Thus, we will engage in detailed communication with our customers to offer them a reasonable and competitive quotation.

▊ About product trials

LYBESS offers distributors a free trial of its indoor energy storage batteries. However, due to the high unit cost of the product, the customer is required to pay the sample price and shipping costs in advance, and the sample fee will be refunded when the total amount of the distributor's order (which can be accumulated) reaches $10,000 USD.

▊ About MOQ

There are no MOQ restrictions for LYBESS energy storage batteries. However, we do not support retail sales (except for sample orders).

▊ About shipping

LYBESS's energy storage batteries can be shipped by sea or air. The default quotation is FOB.

▊ About delivery time

All batteries are currently in stock and samples are shipped within 7 days. Small orders are shipped within 3 weeks. For large orders, please contact our sales staff for more information.

▊ About the packaging

All LYBESS energy storage batteries are packaged in hazardous materials packaging (cartons or wooden boxes, depending on the situation) to ensure the safety of the product in transit.

▊ Notes on the purchase process

To serve different types of customers and optimize their experience, we have divided orders into two types: 1. Sample/Retail Orders; 2. Bulk Orders. Below, we will provide details on the purchase process for each type of order to facilitate customer operations.

▊ Remarks

The total price of a single order includes: the total price of the product + the total price of the accessories + shipping costs;

Total price of the product: according to the unit price of the product * quantity purchased;

Total price of accessories: different types of products have different accessories, in addition to the standard accessories of the products, customers can choose to purchase additional accessories according to their needs.

Freight: The default freight quotation is FOB. If you have different shipping requirements, please communicate them with our sales staff to receive a corresponding quotation. Note that retail products are excluded and shipped by sea DDP by default.

▊ Sample/Retail order

Definition of sample/retail order: A single order is less than $10,000;

Payment terms for sample/retail orders are: 100% before delivery;

Payment channels: Customers can pay in the following two ways

1. LYBESS designated dollar account

2. LYBESS designated PayPal account

The customer pays for the product through either of the above two payment methods, and sends the payment screenshot (bank slip) and sends to LYBESS via email (info@lybess.com); We will check the payment information within 1 working day. After confirming the payment, the sales and customer service staff will take the initiative to contact the customer for follow-up delivery matters.

▊ Sample order

Sample orders (for distributors or OEM business customers who purchase other products) : The customer shall first communicate with the sales staff about the specific product or service needs, and the sales staff shall draw up PI and send it to the customer for confirmation. The customer shall pay the LYBESS dollar account according to the amount of PI. After the payment is successful, the sales staff will inform the customer and arrange the follow-up delivery matters.

▊ Bulk Orders

Definition of a bulk order:a single order of more than $10,000 USD;

Payment terms for bulk orders are: T/T 50% in advance. Remaining 50% before shipment (this is the default percentage, specific orders can be communicated according to the actual situation)

Payment channel: The customer pays to the LYBESS designated USD account;

Purchase process: Due to the special nature of bulk orders, the delivery and transportation of products vary greatly depending on the size of the lot. Therefore, LYBESS sales staff will provide targeted services according to the needs of different customers, including but not limited to (product price concessions, confirmation of delivery dates, adjustment of payment terms, etc.) We will do our best to provide our customers with the ultimate buying experience.